Training & Development Program (and Training News)

Campus Human Resources' Training and Development Program serves all levels of University employees. Approximately 250 different courses and programs are offered annually in the areas of professional and supervisory development, human resource administration, communication, customer service, academic personnel, research administration, personnel and payroll policies and systems, business processes and operations, information technology, health and safety, and individual skills development.

Courses are conducted during normal working hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. Fees are minimal, and release time is available for attending classes with supervisor's approval.

For more information about training courses and programs, refer to the Training and Development Catalog published quarterly by Campus Human Resources, or phone one of our Training Assistants, Marisa McCarthy (marisa@chr.ucla.edu) or Cathy Wells (cwells@chr.ucla.edu) at extension 4-0850.

To apply for regular courses, fill out the Training Enrollment Form and fax it to x4-0855.

To apply for on-line policy and procedure courses, fill out Enrollment Application for On-Line Courses and fax it to x4-0855.

New classes from Campus Human Resources are continually offered to meet the ever-changing needs of the university. Look for descriptions in the Training and Development Catalog published quarterly and in the e-mail Training Mailer sent monthly.

An ongoing Level One Supervisory Certificate Series began in the year 2000. It is recommended for supervisors relatively new to supervision and those seeking to refresh skills and knowledge. The Series is designed to increase understanding of supervisory role requirements, strengthen awareness of behavioral strengths, and broaden mastery of employment policies and practices necessary to succeed in the direction of others. Classes in the series which satisfy its ten-course requirement include these:

• Introduction to Supervision
• Supervisory Principles Workshop
• Communications Skills for Supervisors
• Dealing Effectively with Troubled Employees
• Interviewing the Job Applicant
• Job Descriptions
• Managing a Diverse Workforce
• Navigating Staff Personnel Policies and Contracts
• Performance Appraisals,
• Compliance with the American with Disabilities Act (ADA)
• Risk Management – Workers' Compensation, Liability, Property
• Compliance with the Family Medical Leave Act (FMLA)
• Compliance with the Fair Labor Standards Act (FLSA)

© UCLA Campus Human Resources
February 2000