Organizational Development

Organizational Development

January 31, 2014

In an ever-changing world, departments and employees can begin to experience the stresses of facing operational and financial challenges. Some typical symptoms include leadership misalignment, alienated staff, overburdened management, work related and interpersonal conflicts, and overload. One remedy is to call upon Campus Human Resources’ Organizational Development Services for assistance. 

Our service includes assessment and intervention strategies that improve teamwork, increase productivity, enhance operational effectiveness, and align structural and human relations components. The service assists managers in implementing effective action plans and appropriate solutions toward achievement of organizational objectives. We also involve appropriate experts from other human resource units to achieve integrated solutions.

Consultation services include:

  • Project Management and Change Management
  • Strategic Planning and Goal Setting
  • Departmental Retreat Facilitation
  • Large and Small Group Problem Solving and Conflict Resolution
  • Role Clarification
  • Individual Management Coaching
  • Team Building (start-up and team enhancement)
  • Work Process Mapping, Analysis, and Redesign

Organizational Assessment — Typical assessment dimensions include these:

  • Mission, Goals, and Priorities
  • Organizational Structure and Functions
  • Accountabilities, Control, and Monitoring Mechanisms
  • Management and Leadership Direction
  • Management Communication
  • Follow Through and Implementation
  • Supervision: Role Clarity and Role Execution
  • Team Cohesion
  • Roles and Responsibilities
  • Role Boundaries and Duplication of Effort
  • Team and Operational Functioning
  • Staffing
  • Workload
  • Productivity
  • Job Satisfaction and Morale
  • Staff Engagement (Opportunities for Input and Systems for Addressing Issues)
  • Utilization of Staff Skills and Abilities
  • Perceptions of What Is Working Well
  • Suggestions for Improvement
  • Working Conditions
  • Reward and Recognition
  • Performance Management
  • Job Preparation
  • Career Opportunities
  • Conflict Resolution
  • Decision-making
  • Customer Focus
  • Policy and Procedures
  • Cooperation and Coordination
  • Operational Functioning
  • Adequacy of Resources
  • Motivation
  • Meeting Management
  • Organizational Planning

Managers may contact the Organizational Development Coordinator at (310) 794-0853 or call the Training and Development main number (310) 794-0850 for additional information.

Campus Human Resources, Training and Development
Phone: (310) 794-0850 | Fax: (310) 794-0855

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