How to File a Complaint or Grievance

Filing a formal complaint

The university and various federal and state agencies have established processes for employees to complain about inappropriate or incorrect acts by university employees. The complaint process largely depends on whether the complainant is represented by a union. 

grievanceA grievance is a written complaint by a represented employee, a group of represented employees, or a union alleging that the University has violated a specific provision of the collective bargaining agreement.

If your position’s title code is covered by a collective bargaining agreement, you can either check your collective bargaining agreement or contact your Union representative for information on filing a grievance and the specific time limit within which to file.

 

ComplaintA complaint is a written claim by a non-represented employee regarding a specific management act that is alleged to have either adversely affected the employee’s existing terms and conditions of employment, or violated a provision of the Personnel Policies for Staff Members.

If your position’s title code is covered by the Personnel Policies for Staff Members (PPSM), review PPSM Policy 70 (Complaint Resolution), Local Procedure 70, or contact your Employee Relations Consultant for information on the steps required to file a complaint and the specific time limit within which to file. 

Employee & Labor Relations staff members are available to assist employees in initiating these processes. Please contact their office at 310-794-0860 for more information.

Submission

Grievances or complaints may be filed via email to [email protected] or delivered by mail or in person to:

Campus Human Resources, Employee & Labor Relations
10920 Wilshire Boulevard, Suite 200
Los Angeles, CA 90024-6504
Mail Code: 146548
 
Phone: (310) 794-0860 | Fax: (310) 794-0865

Office Hours: Monday – Friday 8 a.m. to 5 p.m.

For information on additional processes and links to further information, please reference the table below:
Type of complaintPrimary contactfurther information
Complaint (violation of PPSM) for Non-Represented EmployeesEmployee RelationsPPSM 70 and UCLA Procedure 70
Grievance (violation of a union contract article) for Represented EmployeesUnionCollective Bargaining Agreements on Grievance and Arbitration
Improper Governmental Activities/Whistleblower RetaliationAdministrative Policies & Compliance Office

UC Whistleblower Policy

UC Whistleblower Protection Policy

Discrimination or harassment on basis of race, sex, national origin, age, or other protected factor (against staff member)

Staff Diversity & Compliance

Discrimination, Harassment, and Affirmative Action in the Workplace
Discrimination or harassment on basis of race, sex, national origin, age, or other protected factor (against faculty member)Discrimination Prevention OfficeUCLA Policy 240
Sexual Violence and Sexual HarassmentTitle IXPolicy on Sexual Violence and Sexual Harassment 
Health system employees can find more information by dialing (310) 794-0500 or by clicking here.