How to File a Complaint or Grievance
Filing a formal complaint
The university and various federal and state agencies have established processes for employees to complain about inappropriate or incorrect acts by university employees. The complaint process largely depends on whether the complainant is represented by a union.
|grievance||A grievance is a written complaint by a represented employee, a group of represented employees, or a union alleging that the University has violated a specific provision of the collective bargaining agreement.|
If your position’s title code is covered by a collective bargaining agreement, you can either check your collective bargaining agreement or contact your Union representative for information on filing a grievance and the specific time limit within which to file.
|Complaint||A complaint is a written claim by a non-represented employee regarding a specific management act that is alleged to have either adversely affected the employee’s existing terms and conditions of employment, or violated a provision of the Personnel Policies for Staff Members.|
If your position’s title code is covered by the Personnel Policies for Staff Members (PPSM), review PPSM Policy 70 (Complaint Resolution), Local Procedure 70, or contact your Employee Relations Consultant for information on the steps required to file a complaint and the specific time limit within which to file.
Employee & Labor Relations staff members are available to assist employees in initiating these processes. Please contact their office at 310-794-0860 for more information.
Grievances or complaints may be filed via email to [email protected] or delivered by mail or in person to:
10920 Wilshire Boulevard, Suite 200
Los Angeles, CA 90024-6504
Office Hours: Monday – Friday 8 a.m. to 5 p.m.
For information on additional processes and links to further information, please reference the table below:
|Type of complaint||Primary contact||further information|
|Complaint (violation of PPSM) for Non-Represented Employees||Employee Relations||PPSM 70 and UCLA Procedure 70|
|Grievance (violation of a union contract article) for Represented Employees||Union||Collective Bargaining Agreements on Grievance and Arbitration|
|Improper Governmental Activities/Whistleblower Retaliation||Administrative Policies & Compliance Office|
|Discrimination or harassment on basis of race, sex, national origin, age, or other protected factor (against staff member)||Discrimination, Harassment, and Affirmative Action in the Workplace|
|Discrimination or harassment on basis of race, sex, national origin, age, or other protected factor (against faculty member)||Discrimination Prevention Office||UCLA Policy 240|
|Sexual Violence and Sexual Harassment||Title IX||Policy on Sexual Violence and Sexual Harassment|