Supervisory Certificate Series

Level One Supervisory Certificate

Campus Human Resources Training and Development offers a Level One Supervisory Certificate that is recommended for employees who are relatively new to supervision, as well as for current supervisors who want to update their skills and knowledge. The Certificate is designed to increase understanding of supervisory role requirements, broaden awareness of behavioral strengths, and enhance mastery of employment policies and practices necessary to succeed in the supervisory role.

Courses are offered in two areas Foundations and Core Supervisory Courses. Full course descriptions and schedules are available online at the UC Learning Center:  www.lms.ucla.edu 

Requirements: Certificates are earned by successful completion of ten (10) courses. Both Foundation courses are required, along with all eight (8) Core Supervisory courses. The only sequence recommendation is that supervisors begin with Foundation courses. Eligibility for a Level One Supervisory Certificate is restricted to UCLA employees designated as supervisors in UCLA s HR System; but some courses in the program are open to employees who are preparing for a supervisory role. It is recommended that the Level One Supervisory Certificate be completed in one year, although participants may pace their own attendance.

Certificates: Upon completion of Certificate requirements, please contact Campus Human Resources Training and Development at ext. 4-0850 to request a completion Certificate. A formal certificate will be sent to you.

Components

Courses

Foundations

Introduction to Supervision

 

Supervisory Principles Workshop

Core

Communication Skills for Supervisors

 

Delegation Skills for Supervisors

 

Effective Interviewing Skills

 

Job Descriptions

 

Navigating Staff Personnel Policies and Contracts*

 

Performance Appraisals

 

Risk Management: Workers Comp, Liability, Property*

 

Sexual Harassment: Prevention and Correction*

*Course is restricted to employees designated as supervisors in the HR System or employees with personnel responsibilities.


Level Two Supervisory Certificate

Campus Human Resources Training and Development offers a Level Two Supervisory Certificate that builds on knowledge acquired and skills developed in the Level One Supervisory Certificate. The Level Two Supervisory Certificate focuses on more advanced aspects of supervisory leadership and complex human resources compliance issues. The certificate is designed for existing supervisors who want to develop people management and team building skills further, and gain in-depth understanding of Human Resources policies and practices.

Courses are offered in two areas: Foundations and Special Topic Electives. Full course descriptions and schedules are available online at the UC Learning Center: www.lms.ucla.edu. Completion of the Level One Supervisory Certificate is strongly recommended as a prerequisite.

Certificate Overview

Foundations
•    Building Effective Work Teams
•    Building Productive Work Relationships
•    Compliance with the Fair Labor Standards Act*
•    Conflict Resolution
•    Disciplinary Process at UCLA*
•    Managing a Diverse Workforce*
•    Managing Change
•    Managing the UC Workforce in a Unionized Environment*

Special Topic Electives
•    Compliance with Current State, Federal and UC Disability Mandates*
•    Compliance with the Family Medical Leave Act*
•    Dealing Effectively with Troubled Employees*
•    Demystifying the Grievance and Complaint Process*
* Course is restricted to employees designated as supervisors in the HR System or employees with personnel responsibilities.

Requirements: Certificates are earned by successful completion of ten (10) courses. Eight (8) Foundation courses are required, along with two (2) Special Topic Electives. It is recommended that the Level Two Supervisory Certificate be completed in one to two years. Completion of the Level One Supervisory Certificate is strongly recommended as a prerequisite.
Certificates: Upon completion of Certificate requirements, please contact Campus Human Resources Training and Development at ext. 4-0850 to request a completion Certificate. A formal certificate will be sent to you.

 

Please contact [email protected] if you have any questions.