Supervisory Certificate Series

Supervisory Certificate Series

February 4, 2014

Supervisory Certificate Prior to 2015

UCLA Training and Development offers ongoing supervisory training that is recommended for supervisors relatively new to supervision and those seeking to refresh skills and knowledge. The series is designed to increase understanding of supervisory role requirements, strengthen awareness of behavioral strengths, and broaden mastery of employment policies and practices necessary to succeed in the supervision of others.

The Series: Three categories of courses are listed below, along with time frames when they are offered. Full course descriptions are available via the UC Learning Center. Display courses in the Supervisory Development category to find all supervisory courses. The whole series can be completed in one year, although participants may pace their attendance.

Requirements: Certificates are earned by successful completion of ten courses. Both foundation courses are required, along with the seven Supervisory Components courses. Participants may choose one course from Electives to complete curriculum requirements for a certificate. The only sequence recommendation is that supervisors begin with foundation courses. Eligibility for a Level One Supervisory Certificate is restricted to UCLA employees designated as supervisors in UCLA s Personnel / Payroll System (also known as EDB, or Employee Database); however, not all courses in the series are reserved for supervisors.

Certificates: You will be notified by the UC Learning Center of your completion of the certificate requirements, and you can print the certificate. 

If you would like a Formal Certificate please e-mail Training@chr.ucla.edu with your name, department name and supervisor's name to receive a formal certificate, and a congratulatory e-mail will be sent to you recognizing your accomplishments.

Components

Courses

Foundations

Introduction to Supervision

 

Supervisory Principles Workshop

Supervisory

Communication Skills for Supervisors

 

Effective Interviewing Skills

 

Job Descriptions

 

Managing a Diverse Workforce

 

Navigating Staff Personnel Policies and Contracts*

 

Performance Appraisals

 

Sexual Harassment: Prevention and Correction*

Electives

Compliance with the Fair Labor Standards Act

 

Compliance with the Family Medical Leave Act

 

Compliance with State, Federal, and UC Disability Mandates

 

Dealing Effectively with Troubled Employees

 

Delegation Skills for Supervisors

 

Disciplinary Process at UCLA

 

Risk Management: Workers Comp, Liability, Property*

*Course is restricted to employees designated as supervisors in the HR System or employees with personnel responsibilities.

Note: We are transitioning to a two-tier Supervisory Certificate Series, a more comprehensive training suite for supervisors and those preparing for future roles in supervision. The new series consists of a Level One Supervisory Certificate that has foundation components similar to its earlier version. It is being rolled out now, with plans to roll out the second level in the near future. The Level Two Supervisor Certificate will build on the first one with more employee relations, policy, and compliance-related topics, many of which have been electives in the old certificate series.

Here is how the transition from the old structure to the new models is being processed in the Learning Management System.

Employees who have completed courses in supervisory topics and are currently in the process of completing the original Supervisory Certificate will have until December 31, 2014 to complete all required classes according to those requirements. The original certificate will then be archived on January 1, 2015 and further completions that count toward fulfilling the old requirements will no longer be credited toward that certificate. 

Employees who have completed at least one of the required classes for the new Level One Supervisory Certificate within the last three (3) years have automatically had their progress credited toward the new certificate. These employees may also complete the original Supervisory Certificate by the end of this calendar year or choose to pursue the new Level One Supervisor Certificate.

Please contact Jewel Powell, LMS & Compliance Training Coordinator, at jewelpowell@chr.ucla.edu if you have any questions.

Level One Supervisory Certificate

Campus Human Resources Training and Development offers a Level One Supervisory Certificate that is recommended for employees who are relatively new to supervision, as well as for current supervisors who want to update their skills and knowledge. The Certificate is designed to increase understanding of supervisory role requirements, broaden awareness of behavioral strengths, and enhance mastery of employment policies and practices necessary to succeed in the supervisory role.

Courses are offered in two areas Foundations and Core Supervisory Courses. Full course descriptions and schedules are available online at the UC Learning Center:  www.lms.ucla.edu 

Requirements: Certificates are earned by successful completion of ten (10) courses. Both Foundation courses are required, along with all eight (8) Core Supervisory courses. The only sequence recommendation is that supervisors begin with Foundation courses. Eligibility for a Level One Supervisory Certificate is restricted to UCLA employees designated as supervisors in UCLA s HR System; but some courses in the program are open to employees who are preparing for a supervisory role. It is recommended that the Level One Supervisory Certificate be completed in one year, although participants may pace their own attendance.

Certificates: Upon completion of Certificate requirements, please contact Campus Human Resources Training and Development at ext. 4-0850 to request a completion Certificate. A formal certificate will be sent to you.

Components

Courses

Foundations

Introduction to Supervision

 

Supervisory Principles Workshop

Core

Communication Skills for Supervisors

 

Delegation Skills for Supervisors

 

Effective Interviewing Skills

 

Job Descriptions

 

Navigating Staff Personnel Policies and Contracts*

 

Performance Appraisals

 

Risk Management: Workers Comp, Liability, Property*

 

Sexual Harassment: Prevention and Correction*

*Course is restricted to employees designated as supervisors in the HR System or employees with personnel responsibilities.


Level Two Supervisory Certificate


Campus Human Resources Training and Development offers a Level Two Supervisory Certificate that builds on knowledge acquired and skills developed in the Level One Supervisory Certificate. The Level Two Supervisory Certificate focuses on more advanced aspects of supervisory leadership and complex human resources compliance issues. The certificate is designed for existing supervisors who want to develop people management and team building skills further, and gain in-depth understanding of Human Resources policies and practices.

Courses are offered in two areas: Foundations and Special Topic Electives. Full course descriptions and schedules are available online at the UC Learning Center: www.lms.ucla.edu. Completion of the Level One Supervisory Certificate is strongly recommended as a prerequisite.

Certificate Overview

Foundations
•    Building Effective Work Teams
•    Building Productive Work Relationships
•    Compliance with the Fair Labor Standards Act*
•    Conflict Resolution
•    Disciplinary Process at UCLA*
•    Managing a Diverse Workforce*
•    Managing Change
•    Managing the UC Workforce in a Unionized Environment*

Special Topic Electives
•    Compliance with Current State, Federal and UC Disability Mandates*
•    Compliance with the Family Medical Leave Act*
•    Dealing Effectively with Troubled Employees*
•    Demystifying the Grievance and Complaint Process*
* Course is restricted to employees designated as supervisors in the HR System or employees with personnel responsibilities.

Requirements: Certificates are earned by successful completion of ten (10) courses. Eight (8) Foundation courses are required, along with two (2) Special Topic Electives. It is recommended that the Level Two Supervisory Certificate be completed in one to two years. Completion of the Level One Supervisory Certificate is strongly recommended as a prerequisite.
Certificates: Upon completion of Certificate requirements, please contact Campus Human Resources Training and Development at ext. 4-0850 to request a completion Certificate. A formal certificate will be sent to you.